Help & Questions
What you need
To get DAARSAT you need to contact a dealer nearest to you. Choose from any of the packages and complete the subscription form and hand over to your preferred dealer.
All our channels are available on a flat fee basis and contain an amazing Entertainment Mix: Fashion, Music, Documentary, Movies/Drama, Financial News, News, Religious, Sports, General Interest, etc
DAARSAT Installation
Once you have made a purchase of your choice, discuss all installation arrangements with your dealer. You'll be asked to choose a date for a professional technician will come and install it. On your chosen installation day, the engineer will discuss where to put a minidish on the outside of your home or office, connect your equipment and show you how to DAARSAT.
If you have any further questions then please discuss this with your dealer.
FAQ's
How do I order DAARSAT?
- Select the package that best suits your lifestyle
- Locate a Dealer nearest to you. Complete the subscription form and hand over to dealer. Arrange for payment
- Arrange with the dealer a date and time for an engineer to install and demonstrate your new DAARSAT equipment.
You can start enjoying your new DAARSAT package on the same day!
What do I need to get DAARSAT?
To enjoy DAARSAT, you need three things depending on the package you subscribe to:
1. A television
2. A suitably aligned satellite dish
With so many channels, how will I sort through them all?
Your DAARSAT Box brings you lots of channels and helps you manage your options. Your on-screen program guide helps you quickly find what you want to watch, and you can set up favourite channels lists to make surfing even easier. Take a look at Using the TV Guide to find out more.
How do I use my DAARSAT Box?
Please take a look at our DAARSAT Box User Guide for more information
Should I leave my DaarSat Box on standby?
Your DaarSat Box has been designed to ensure it is safe to be left on standby at all times. It is useful to leave your DaarSat Box plugged in as from time to time updated software is sent to your DaarSat Box from the satellite, providing you with DAARSAT’s latest services or functions. These updates are not possible if your box is unplugged.
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How is my satellite signal received?
To receive DaarSat broadcast signals, your DaarSat Box satellite dish must be positioned correctly.
The system features an inch oval dish, which allows reception from all DAARSAT orbital locations. To receive signals from all of these locations, your DAARSAT satellite dish must be aligned by tilt as well as elevation and azimuth. Your dealer can arrange for a professional installer to ensure that this is carried out correctly.
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Is my DAARSAT equipment under warranty?
Your DAARSAT Equipment comes with a 3 month warranty. If any problems occur during that period you will receive a free service call to resolve the problem. After the first year you would then have to pay for a service call, but you can extend your warranty with an equipment protection plan
Can I connect my DVD player to my DAARSAT box?
Yes, if your TV has two SCART sockets, follow these easy steps:
- Connect a SCART lead from the AV1 socket on the TV to the socket marked TV SCART on the DAARSAT Box.
- Connect a SCART lead from the socket marked VCR SCART on the DAARSAT Box to the AV1 socket on the VCR.
- Connect another SCART lead from the AV2 socket on the TV to the AV1 socket on the DVD player.
- Connect an RF cable from the aerial out socket on the VCR to the aerial in socket on the TV.
What is Dolby Surround Sound?
Dolby Surround transmissions make use of the two audio channels which are used in stereo TV broadcasts. In addition to the left and right channels they employ a centre channel for heightened ambience and special effects. The overall sensation is that of a 'soundfield' in front of, around and behind the viewer. Dolby is a trademark of Dolby Laboratories Licensing Corporation.
What is a wide screen movie?
Cinema screens have a wider shape than many TV screens, so when movies appear on TV you often miss about 30 per cent of the picture where the left and right sides of the image are cut off. The wide screen (letterbox) format, preferred by many film fans, displays movies on a television screen as they were originally intended to be seen by the films' directors. In order to fit the whole picture on the screen, the image has to be reduced which is why you see black bars at the top and bottom of the screen when you watch a wide screen movie on your TV. There is no extra charge for wide screen movies.
Does the weather interfere with a digital satellite signal?
The DAARSAT digital satellite signal is highly reliable year-round and nationwide. It's only minimally affected by the weather, and usually only in extreme conditions. DAARSAT TV delivers a digital signal 99.96% of the time, rain or shine.
Who do I contact for further details or enquiries?
Please contact the dealer relations manager on 08066556005 or send an email dealerrelations@daarsat.com
